Categories
Life

And

I woke up this morning thinking about a communication technique that I learned a while back: replace the word “but” with the word “and”.

This tiny change can shift a conversation from adversarial to advocacy.

That’s a great idea, and how do we make it happen?

I see your point, and I will add this thought…

We should try that plan, and we can put these steps in place to improve the chances that it will work the way we want it to.

I wish I could say that I’ve consistently adopted this technique. Unfortunately, it is hard to break the “but” habit. I’ve found, however, that when I do make the effort to use “and” in place of “but,” I spend less time defending and more time achieving.

Of course, switching from “but” to “and” isn’t always the right choice. “And” implies agreement, acceptance. Two or more possibilities, each being an option. Sometimes, there isn’t – there can’t be – an either/or. Sometimes, you have to take a stand.

But (and yes, I chose to use “but” in this case), in situations where “and” might work, it’s worth a try. Who knows where it might lead?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s